Category Archives: Company News

National Apprenticeship Week 2018 – Meet The Medisave Apprentices – Part 3

For National Apprenticeship Week 2018, Medisave has put together three blog posts detailing the day to day work lives of three of our apprentices at different stages of their apprenticeships.

To finish off this series, in part three we have our youngest apprentice Amber who works as a Customer Service Assistant and has been with us for just over 2 weeks!

Medisave Employee Amber

Name: Amber
Age: 18
Length of service: 2 weeks
Apprenticeship: Intermediate Customer Service Apprenticeship – Level 2.
Overview: Amber commenced an Intermediate Customer Service Apprenticeship with Medisave slightly over two weeks ago. Following successful completion of an Intermediate BTEC in Business Studies at a local college, and several years working in a customer facing environment, Amber is keen to get gain invaluable office experience. 
Amber has made an excellent start and is being trained extensively to communicate with our vast and varied customer base through a variety of mediums. With over 30,000 different products and a wide variety of ways to communicate with our team, every day is new and exciting. Not only will Amber receive training support from a local business school,  our experienced and outstanding customer service team will closely train Amber to enable her to provide outstanding customer service, every single time.

 

Amber says,

“It’s very early days but the apprenticeship, so far, has been a real eye opener into how a real business environment works. It’s one thing learning from textbooks, but another stepping into the real world of work and gaining on the job training. From what I can see, an apprenticeship offers not only real and invaluable experience, but also support and a foot in the door, as it’s incredibly competitive to find entry level office work that will train you for a real position.

Medisave has made me feel very welcome since starting which has really helped me settle down and be comfortable these past 2-3 weeks. I am looking forward to the challenge of working in other departments for a limited time so I gain a better understanding of how the company and business process works .”

 

Apprenticeships Vacancies at Medisave

Medisave have apprenticeship vacancies available in Customer Service Level 2 and Level 3, Business Administration Level 2 and Level 3 and AAT Level 2 and Level 3. For further information please see www.medisave.co.uk/jobs

3 of medisaves apprentices

National Apprenticeship Week 2018 – Meet The Medisave Apprentices – Part 2

For National Apprenticeship Week 2018, Medisave is putting together three blog posts detailing the day to day work lives of three of our apprentices at different stages of their apprenticeships.

In part two we have Max who works as a  Customer Service Assistant. 

Medisave employee max

Name: Max
Age: 21 
Length of service: 6 months.
Apprenticeships: Customer Services Level 3

Overview: Max joined the company as an apprentice in 2017 working as a Trainee Customer Service Assistant. He is six months into his apprenticeship and is responsible for handling customer enquiries, placing orders, taking phone calls and more.  

As part of his apprenticeship Max has also worked in other departments within the company including:
Operations, where he printed orders, handled payments and processed credit checks.
Returns, which involved handling customer and courier returns.
Warehouse, packing orders and printing labels.
 
This has helped to give him a better understanding of how the company works and how best to assist customers.

 

Max says,

“Having an apprenticeship means I can continue my education without having to worry about how to fund it and it has given me the practical skills that will help me throughout the rest of my working life.

Over the past six months at Medisave I have been given the opportunity to work in different departments which has given me a greater knowledge into the company and products. This extra knowledge has turned out to be vital in working in Customer Service as I feel I can answer queries with more confidence.

Being able to get a taste of different departments has not just benefited my Customer Service work, but the team relationships too. I have gotten to know everybody that works at Medisave which makes for a more comfortable work environment.”

 

Apprenticeships Vacancies at Medisave

Medisave have apprenticeship vacancies available in Customer Service Level 2 and Level 3, Business Administration Level 2 and Level 3 and AAT Level 2 and Level 3. For further information please see www.medisave.co.uk/jobs

3 of medisaves apprentices

National Apprenticeship Week 2018 – Meet The Medisave Apprentices – Part 1

At Medisave we pride ourselves on supporting apprenticeships to open the pathway for people to have a great and full career.

To mark National Apprenticeship Week we have created the first of three blog posts detailing the day to day work life of three current apprentices at different stages of their apprenticeship.

Photo of Medisave Employee Adam

Name: Adam
Age: 21 
Length of service: 2 years and 5 months.
Apprenticeships: AAT Level 2 Accounting Apprenticeship and AAT Level 3 Accounting Apprenticeship.
Overview: Adam joined Medisave in 2016 as an intermediate apprentice, working as a ‘Trainee Accounts Assistant’. Adam successfully completed this apprenticeship and progressed to the AAT level 3 accounting apprenticeship, and is scheduled to take his final exam this month. 
Adam is a hugely valuable member of the Finance team. He has gained invaluable experience working in a close knit and experienced team that works with GBP, USD, CAD, NZD, EUROS. Upon the impending completion of his course, we look forward to offering him a permanent contract and supporting him with the exciting next step to ‘Accounts Assistant’.

 

Adam says,

“My apprenticeship doing the AAT Level 3 (after previously completed the AAT Level) has provided me with the opportunity to work a 9-5 job and learn at the same time in an area that I have wanted to work in and learn more about. It has enabled me to push myself to accomplish things that I did not think I would do at the age I am.

I am working in the Accounts department of an international medical supplies company and it is something that I am proud of.

The great support network here at Medisave has enabled me to develop and flourish  – not only professionally, but as a person. I have grown as a person in ways I did not think I could, and this apprenticeship has given me the opportunity to continue to grow and learn. As Henry Ford once said, “Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young”.”

 

Apprenticeships Vacancies at Medisave

Medisave have apprenticeship vacancies available in Customer Service Level 2 and Level 3, Business Administration Level 2 and Level 3 and AAT Level 2 and Level 3. For further information please see www.medisave.co.uk/jobs

3 of medisaves apprentices

Part 2 soon…

Reward Yourself for Buying Medical Equipment

When you’re buying medical equipment online from us, enjoy the bonus of the Medisave loyalty programme, which lets you earn free gifts.

Our scheme is really simple – for every pound that you spend, you earn a loyalty point. Once you’ve collected at least 200 points, you can start spending them in our loyalty gifts catalogue. These gifts are our way of saying ‘thank you’ for being a great customer. Continue reading Reward Yourself for Buying Medical Equipment

Advancing Healthcare CPD with Medisave Training Workshops

How would you choose to spend a bright June evening in a Dorset seaside resort? A few days ago a group of practice nurses and other medical pros decided to skip the beach to focus on their continuing professional development (CPD).  They joined in the free workshop we organised around hygiene and the use and disposal of sharps.

The evening was organised by Medisave director Melissa Denton, who arranged for a number of product experts to give short presentations. Mel also prepared a fabulous spread of largely vegetarian food for everyone to help themselves to during the evening.

Continue reading Advancing Healthcare CPD with Medisave Training Workshops

ISO 9001 & ISO 14001 Certification

Medisave is proud to have achieved both ISO 9001 & ISO 14001 certification in a recent audit!

ISO9001 iso14001

What is ISO 9001?

ISO 9001 is a quality management system that can be gained to demonstrate our commitment to quality, no matter whether we provide products or services to our customers. Through certification our business will implement processes and practices for the purpose of improving productivity, reducing costs and increasing customer satisfaction. Continue reading ISO 9001 & ISO 14001 Certification

How Medisave Gives Back to a Great Cause

Here at Medisave, we are great believers in the idea of Corporate Social Responsibility. Put simply, this means we think that, as a successful company, we have a moral obligation to give something back to the global community of which we are a part.

Since 2007 we’ve had the privilege of supporting The Butterfly Tree, a UK charity working with communities in Zambia suffering from HIV, malaria and poverty. The charity provides funds to construct bore holes, improve health and education facilities, create feeding programmes so that children can eat when they’re at school and provide malaria and HIV prevention.

Butterfly-Tree-1

Continue reading How Medisave Gives Back to a Great Cause

Medisave Now Recognised as Google Certified Shop

certified-shops-hero-overviewMedisave, one of the UK’s leading suppliers of medical products, was recently selected to join the Google Certified Shops program.

To help shoppers identify online merchants that offer a great shopping experience, the Google Certified Shops badge is awarded to e­commerce sites that demonstrate a track record of on­time shipping and excellent customer service. When visiting the Medisave website, shoppers will see a Google Certified Shops badge and can click on it for more information.

Graham Wright, Medisave Managing Director, said: “Delivering a high quality customer experience is at the core of what we do at Medisave. Joining the Google Certified Shops program is further confirmation of that excellence and another step along the road of continual improvement.”

Continue reading Medisave Now Recognised as Google Certified Shop

Supplying Your Medical Equipment from our Clean, Green Building

It’s important to you, and to us, that our medical equipment supply operation has minimal impact on the environment. So we’re thrilled to be headquartered in our own smart new building which boasts excellent green credentials.

Medisave House, in Weymouth, has been awarded ‘Excellent’ status under BREEAM, the foremost environmental rating system for buildings. In practice, this means our new home serves us well today, without creating negative consequences for future generations.

Here are some of the features that allow us to do business without gouging a massive carbon footprint into the glorious Jurassic Coast, where we are based.

Continue reading Supplying Your Medical Equipment from our Clean, Green Building