To help shoppers identify online merchants that offer a great shopping experience, the Google Certified Shops badge is awarded to ecommerce sites that demonstrate a track record of ontime shipping and excellent customer service. When visiting the Medisave website, shoppers will see a Google Certified Shops badge and can click on it for more information.
Graham Wright, Medisave Managing Director, said: “Delivering a high quality customer experience is at the core of what we do at Medisave. Joining the Google Certified Shops program is further confirmation of that excellence and another step along the road of continual improvement.”
As an added benefit, when a shopper makes a purchase at a Google Certified Shops, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Medisave and the customer to address the issue. As part of this, Google offers up to £1,000 lifetime purchase protection for eligible purchases.
Google Certified Shops is entirely free, both for shoppers and for online stores. The program helps online stores like Medisave attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.
Medisave specialises in supplying hospitals, GP surgeries, medical students, nursing homes and private individuals with a wide range of medical equipment. Established in 2000, Medisave was one of the UK’s first online suppliers of medical products such as stethoscopes, otoscopes and diagnostic sets.
From its base in Weymouth, Dorset, Medisave has grown to an organisation of 50 staff in the UK and also has offices in the USA, Canada and New Zealand.